Emergency & Jail Diversion Interventions

Connecting community members with information, tools, resources, and services while conserving emergency resources.

Purpose

This project aims to promote more appropriate use of emergency care services and person-centered care through increased access to primary care and social services, especially for medically under-served populations.

Addressing Disparity

This project works to better meet the needs of Medicaid beneficiaries who access the emergency care services for  non-emergent situations, and Medicaid beneficiaries with mental health and/or substance use conditions who come into contact with law enforcement.

 

Approach

OCH integrated Community Paramedicine and all elements of the Seven Best Practices initiatives from “ER is for Emergencies” into the primary care and behavioral health Change Plans. The seven elements are electronic health information, patient education, identify frequent users of the ED and EMS, develop care plans for frequent ER users, narcotic guidelines, prescription monitoring, and use of feedback information.

Partner Success:

In just six months, the Community Paramedicine program in Port Angeles saw a 50% decrease in EMS calls and transports to the Emergency Room after initial contact with the Community Paramedic.